Audio descriptions: when they apply to events
WCAG 2.2 has three audio-description-related criteria: 1.2.3 (Audio Description or Media Alternative, Prerecorded — Level A), 1.2.5 (Audio Description, Prerecorded — Level AA), and 1.2.7 (Extended Audio Description, Prerecorded — Level AAA). For event content, the practical question is whether visual information is essential to understanding (charts, slides, on-stage demos) and not conveyed in the spoken audio.
If a speaker presents data slides while saying 'as you can see, conversions doubled in Q3' — the data point is in the audio. No audio description needed. If a speaker walks through a complex visualization without narrating what's on screen, audio description is needed for blind and low-vision attendees.
Live events are not covered by these audio description criteria (the criteria apply to prerecorded content). For live events, the practical mitigation is speaker training: present visuals out loud, describe images and charts, verbally walk through demos. Captioning then carries that description into the captioned record.
Caption display: 1.4.x criteria that affect UX
The 1.4.x family of criteria addresses how content is displayed, including captions. 1.4.3 (Contrast Minimum, AA) requires sufficient contrast between caption text and its background. 1.4.4 (Resize Text, AA) requires that captions can be resized up to 200% without loss of content or function. 1.4.10 (Reflow, AA) requires that the content reflow at narrow viewport widths.
Most modern captioning platforms handle these natively — captions are HTML text in the viewer page, attendees can adjust font size and contrast, and the page is responsive. The thing to verify when evaluating a platform is that the viewer's caption display itself meets these criteria, not just the marketing site.
What auditors and procurement actually look for
Accessibility audits and procurement reviews tend to ask the same questions: (1) Are live captions provided? On what platform? With what accuracy target? (2) Are recordings captioned? (3) How long are transcripts retained, and are they accessible to attendees who request them? (4) Are captions available on mobile? (5) What's the documented escalation path when captioning fails during an event?
Having short, written answers to each of these — with the captioning platform named, contract documentation linked, and an example transcript shown — is usually the difference between an audit that takes a half-day and one that takes a week. Accessibility coordinators who have fought this battle once tend to template the responses.